Mark Queen is the founder of Skai Vision.
Skai’s software uses artificial intelligence and facial recognition to transform video surveillance into action items.
Mark has a long history in automotive and was instrumental in helping build ELead, the leading CRM company in automotive retail, resulting in one of the largest exits in the industry.
Mark’s focus on improving dealership operations began more than 25 years ago. Mark accepted a position installing automotive fixed operations DMS systems. He left the space to help establish IDS as the leading market share DMS for Marine and RV dealers.
Following the sale of IDS, Mark met and joined ELEAD1ONE founders Judith and Hugh Hathcock. Their shared vision to extend the company’s footprint in the automotive space beyond cookies and their growing Call Center operation led them to create ELEAD1ONE CRM, one of the first customer relationship management systems in the automotive retail industry.
Almost 20 years later, Mark and ELEAD1ONE are now revolutionizing the Fixed Operations side of the business, helping dealerships establish proven profit-generating solutions nationwide.
A native North Carolinian, the UNC-Chapel Hill graduate and his family currently reside in Raleigh. You can reach Mark at mark.queen@eleadcrm.com.