UPDATED — At least ten (updated from eight) cases of manufacturers using the Right of First Refusal since January 2013, including at least three lawsuits, shows dealers wanting to sell their...
Napleton vs. Jaguar – Another Right of First Refusal Lawsuit
…the Marubeni America Corp. It’s another lawsuit resulting from a manufacturer’s exercise of the right of first refusal in which they nix one buyer and bring in another buyer for… Continue Reading
2015 NADA Report: Section 2 – Vendor Analysis
of those purchases come within the first 90 days after the vehicle purchase. Dealers get less than 5% of that business, however. Reynolds surveyed 150 dealers last year (measuring the… Continue Reading
Salesforce and Automotive Retail — Is There a Play?
…it and then using it to enhance the customer experience. The goal is to become smarter about customer interaction — it’s the ultimate promise of CRM, “The right message to… Continue Reading